The feature key will be added to the next configurable Presence line (for each member’s phone). The Group Call Pickup Phone Key confirmation window will appear. Select the desired delay time before group members are notified of ringing calls from the Alert Timer dropdown menu, then click Nextĩ. Select a Site (for multi-site accounts)Ħ. Navigate to Admin portal > Phone system > Groups > Call Pickupĥ. Log in as an admin to your Rainbow Office online accountĢ. Any member can answer the call by pressing the group pickup key.ġ. When calls have been ringing for more than the configured ‘Alert’ time, a call notification showing the incoming caller ID and dialed user is displayed to group members. Group Call Pickup allows users to answer each other’s calls from their own device by pressing the pickup key. This article provides instructions on how admins can set up and manage a Group Call Pickup group.
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